P&H MinePro Services Works Closely With Customers – Every Day
All P&H Mining Equipment products are distributed through and supported by the global P&H MinePro Services team – your partner for life. With more than 2600 specialists at 30-plus customer support centers worldwide, MinePro works closely with customers to ensure maximum productivity of equipment, supply critical parts and services, and, most importantly, achieve the lowest cost of production throughout the life cycle of your equipment. Providing support for non-P&H equipment as well, MinePro offers a comprehensive operations solution, and is the surface mining industry's most valued partner. Being the closest to customers, MinePro also provides P&H Mining Equipment with extensive operational knowledge and customer input, contributing to breakthrough solutions and innovative designs of P&H equipment and performance enhancements.
Support Throughout the Life Cycle
Through sound Life Cycle Management programs, now employed in mines around the world, equipment availability and performance are maximized while downtime and maintenance costs are minimized. Life Cycle Management programs reduce the risk of uncertainty, make budgeting predictable, and provide assurance of long-lasting performance.
Superior Project Management Skills
From machine assembly and overhauls to relocations and major upgrades, customers rely on MinePro's superior project management skills. MinePro teams provide sophisticated support services, including predictive diagnostics that signal the optimal time for equipment service and parts changeouts – to avoid downtime while containing costs. And MinePro is unmatched in the industry for ensuring the ongoing performance of equipment – as well as other critical aspects of mine operations and safety. The performance of MinePro teams worldwide allow the entire P&H organization to say we're partners for life with our customers. Performance and productivity count over the long haul – and MinePro delivers.
Representing Leading Allied Product Lines
P&H MinePro Services organizations also represent and support more than 30 leading allied product lines including LeTourneau wheel loaders, Terex Unit Rig trucks, CQMS Dragline Buckets and GET, Hitachi trucks and excavators, Stamler feeder breakers and Continental Conveyor idler rolls and conveyor systems. As the preferred provider of mine solutions and support, our MinePro teams are delivering an ever-widening range of support to customers worldwide. From loaders, trucks and hydraulic excavators to conveyor and crushing systems and consumables, MinePro teams support customers throughout the mine operation and have earned a place as the preferred distributors to the industry. Watch for growth through even broader representation in the future.
Delivering Results
Most importantly, our MinePro teams deliver results. Everything we do is aimed at increasing productivity and helping to reduce operating cost. As an example, by understanding and re-aligning one coal mine's strategic approach to preventive maintenance, a MinePro team helped the mine increase annual productive hours for a walking dragline from 5,200 to 6,000. Through a well-coordinated project management effort, another MinePro team overhauled a fleet of P&H shovels in a major hard rock mining operation, installing the productivity-optimizing P&H Centurion Control System on all of the shovels, boosting shovel productivity through 8 percent faster dig cycles and up to 20 percent increased tons-per-hour productivity for some machines.
A fleet of 16 Terex haul units maintained by MinePro for an Iron Range mine has set records for tons-moved productivity, lowest operating cost and 93 percent availability, resulting in six-figure cost savings for the customer. Higher performance levels and reduced operating cost are the value delivery objectives pursued by P&H MinePro Services – your partner for life.
Providing a Broad Range of Services
- Genuine P&H parts and used parts options
- 24-hours 7-days-a-week customer service
- Application evaluations
- Climate control systems
- Component repair, exchange and rebuild programs
- Cost per hour/ton contracts
- Consumables including wire rope, GET and seats
- Electrical and mechanical inspections and audits
- Electronic parts manuals
- Electronic training
- Fabrication services
- Field welding services
- GE motors, warranty & repair services
- Gear rebanding
- Handle, boom, shoe, pipe rack, air upgrades
- Lubrication and lighting systems
- Machine overhauls/rebuilds
- Maintenance labor
- Motor, disc brake, crawler drive upgrades
- On-site maintenance and operator training
- OptiDig, Automatic Boom Soft Setdown upgrades
- Parts forecasting services
- Centurion and Payload system upgrades and installations
- Pyramid Parts for non-P&H brands
- Reliability Centered Maintenance
- Scheduled and emergency field service
- Truck beds and wear liners
- Turnkey equipment erections and relocations
- Used parts and machine alternatives